Ethos, Performance and Fees
Firstly, we want you to be a satisfied client of ours. We want to produce
work that provides you with the solution you want, or the savings that
make the costs worthwhile.
We respond to the market. Not only the banking market and its trends,
but also to our clients and their sensibilities.
We have learned from our clients that flexibility as to charging is
important to them. Some prefer "No Savings, No Fee", others abhor it.
Some will only pay fixed and agreed charges for the work done. Many
do not want their banking relationship pressured by a firm whose only
reward will be from pressing them to pursue a negotiation that they
would prefer not to pursue at this stage.
The Banking Relationship is key. The market has demonstrated that good
relationships are not cosy relationships but respectful on both sides
and part of that respect is earned by knowing how to achieve the services
at competitive prices. When did you ever hear your bank manager tell
you that?
Fees are flexible ranging from hourly rate charges where appropriate
to negotiable combinations of fixed and contingency fees to suit.
We operate this combination of fixed fee and contingency percentage
to maintain an essential balance for you between your need to maintain
the optimum relationship with your bank and your need to keep costs
to a minimum.
All negotiations are for a customised result
as negotiating better rates from UK banks is not a matter of just changing
from one standard tariff to another but negotiating a specific tariff
just for you. We quote savings achievable in a range from anticipated
minimums to anticipated maximums. In the end the final decision as to
when to cease negotiations and accept the improvements achieved is yours.
After all it is your banking relationship and it is fundamental to your
business. A combination of fixed and contingency fees underpins our
professional advice on what is reasonably achievable with your bank
- if we think you should stop, we will say so.
Fixed fees are agreed with you in advance but
only become payable on presentation of our report once you have seen
the product and we have discussed it with you. Fixed fees start at £450.
Contingency fees represent a percentage of charges
actually refunded or the first year's worth of implemented savings and
benefits payable in arrears. The percentage is 50% when this is the
only fee chargeable. A refundable deposit is generally required prior
to negotiations taking place when we present our report and is refundable
if properly pursued negotiations do not yield clear savings and benefits
of at least twice the deposit.
Overseas businesses looking to set up in the
UK will be required to place a deposit in advance against anticipated
fees until a UK operation has its own banking arrangements.
Private clients requiring bank investigations
will be required to place a deposit in advance.
